CONCERTS4HOTELFRANCHISES

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Increased Guest Satisfaction Is Driving Franchise Hotel Industry

POSTED ON: NOVEMBER 22, 2005 Franchising.com 


Nevermind rising room rates and increased hotel occupancy, customer satisfaction in the hotel industry is up, a new study says.

The annual J.D. Power and Associates North America Hotel Guest Satisfaction Index Study measured overall hotel guest satisfaction based on six measures: check-in/check-out, guest room, food and beverage, hotel services, hotel facilities, and costs and fees. Hotel chains were ranked in six segments: luxury, upscale, mid-scale full service, mid-scale limited service, economy/budget and extended stay.

Consumers appear to appreciate the value of new product and service offerings being introduced by many hotel chains, as increases in overall guest satisfaction are being driven by improvements in the measures of food and beverage, costs and fees (value of services) and hotel services.



"CONCERTS4HOTELFRANCHISES wants to create a new niche market in the hospitality industry. Are plan is to use hotel franchise standard SOP, alongside
local warmth to create mini RESORT/TOUR destinations. In places like
Asia, South America, and Africa. The difference in these hotels is that they 
will be created from non-profit benefit concerts. Created as part of the millenium
developement goals - end poverty 2015 initiative. Construction will hopefully be done by local volunteers,  UN, and assistance possibly from other non-profits. To us 
it only makes sense to focus on the least developed nations. By this the UN means:

   In its latest triennial review of the list of Least Developed Countries (LDCs) in 2009, the Committee for Development Policy used the following three criteria for the identification of the UN LDCs:

A low-income criterion, based on a three-year average estimate of the gross national income (GNI) per capita (under $905 for inclusion, above $ 1,086for graduation);
A human capital status criterion, involving a composite Human Assets Index (HAI) based on indicators of: (a) nutrition: percentage of population undernourished; (b) health: mortality rate for children aged five years or under; (c) education: the gross secondary school enrolment ratio; and (d) adult literacy rate; and
An economic vulnerability criterion, involving a composite Economic Vulnerability Index (EVI) based on indicators of: (a) population size; (b) remoteness; (c) merchandise export concentration; (d) share of agriculture, forestry and fisheries in gross domestic product; (e) homelessness owing to natural disasters; (f) instability of agricultural production; and (g) instability of exports of goods and services.

Another major goal of this concept will be to reduce the spread of Malaria
and Cholera.
  
Malaria is widespread in tropical and subtropical regions, including parts of the Americas (22 countries), Asia, and Africa. Each year, there are approximately 350–500 million cases of malaria,[1] killing between one and three million people, the majority of whom are young children in sub-Saharan Africa.[2] Ninety percent of malaria-related deaths occur in sub-Saharan Africa. Malaria is commonly associated with poverty, and can indeed be a cause of poverty[3] and a major hindrance to economic development.

Cholera[1] is a severe infection caused by the bacterium Vibrio cholerae, which primarily affects the small intestine. The main symptoms include profuse watery diarrhea and vomiting. Transmission is primarily by the acquisition of the pathogen through contaminated drinking water or infected food. The severity of the diarrhea and associated vomiting can lead to rapid dehydration and electrolyte loss, which can lead to death. Cholera is a major cause of death in the world.
The study of cholera has been used as an example of early epidemiology. Study of the V. cholerae bacterium has also shed light on many of the mechanisms used by bacteria to infect and survive in their hosts.


How can the hotel franchises industry, along with grassroots organizing make a impact on both of these diseases? 


(franching.com article cont) 

"As the travel industry continues to rebound hotel chains have benefited from the ability to invest significant funds to renovate guest rooms, enhance room amenities and improve food and beverage offerings," said Linda Hirneise, partner in the global travel and hospitality practice at J.D. Power and Associates. "The key is in adding the kinds of value-added services guests really want."

While many brands push the envelope to introduce new amenities and innovations such as satellite radio or Internet check-in, the study found that brands that improve on offerings in the tried-and-true comforts of home that make for a convenient in-room experience, tend to receive considerable boosts in customer satisfaction scores. Amenities of particular interest to consumers include a complimentary breakfast, in-room refrigerators and coffee makers, pillow top mattresses and high-speed Internet access.


"With all the costs involved in travel today, guests are looking for a more all-inclusive experience when they book a hotel reservation," said Hirneise. "While there is no replacement for good customer service, consumers want all the comforts of home when they stay at a hotel, and they don't want to be nickeled and dimed to get them."


The study also found that 41 percent of respondents booked a hotel reservation online-up from 36 percent in 2004. Hotel brand Web sites continue to earn increased market share of online bookings compared to independent travel Web sites. In most segments, reservations were booked directly through a hotel's site more than twice as often as independent sites. Online bookings were most common in the extended stay segment, where more than one-half (52%) of reservations were booked through the Internet.

The study was based on responses from more than 37,000 guests who stayed in a hotel between December 2004 and May 2005.

Below are average Hotel Franchise Cost from Franchise Magazine!

Request Info = sponsored link Found 30 businesses for 'Hotels & Motels'
Displaying 1 - 30
Franchise Startup Costs
Baymont Inn & Suites 
Hotels $178,500 - $5,300,000
Choice Hotels Int'l. 
Hotels $1,369,800 - $15,499,000
Country Inns & Suites By Carlson 
Hotels $4,205,155 - $6,546,430
Days Inn 
Hotels $192,300 - $6,500,000
Doubletree 
Upscale full-service hotels, resorts, guest suites $33,845,300 - $56,769,500
Embassy Suites Hotels 
Upscale all-suite hotels $19,958,000 - $34,292,600
Hampton Inn/Hampton Inn & Suites 
Midprice hotels $3,716,000 - $13,148,800
Hawthorn Suites by Wyndham 
Hotels $6,700,000 - $10,300,000
Hilton Garden Inn 
Upscale midprice hotels $11,243,800 - $20,154,700
Hilton Hotels and Resorts 
Upscale hotels & resorts $53,381,400 - $90,149,000
Homewood Suites by Hilton 
Upscale extended-stay hotels $10,120,900 - $17,812,100
Hospitality Int'l. Inc. 
Hotels & motels $133,600 - $2,602,000
Howard Johnson 
Hotels $188,500 - $7,100,000
InterContinental Hotels Group 
Hotels $5,136,370 - $93,855,035
Knights Inn 
Hotels $98,100 - $4,800,000
La Quinta Franchising LLC 
Hotels $4,300,000 - $5,600,000
Microtel Inns & Suites 
Hotels $4,700,000 - $7,200,000
Motel 6 
Economy lodging $2,900,000 - $3,300,000
Park Inn 
Hotels $1,582,760 - $4,333,310
Park Plaza Hotels and Resorts 
Hotels $193,990 - $1,200,000
Radisson Hotels & Resorts 
Hotels $2,960,780 - $7,292,830
Ramada 
Hotels $199,900 - $11,400,000
Red Roof Inns 
Economy business lodging $2,700,000 - $3,100,000
Studio 6 
Extended-stay lodging $4,000,000 - $4,600,000
Super 8 
Hotels $163,100 - $3,100,000
Travelodge 
Hotels $177,000 - $6,200,000
Vagabond Inn
l

 
Hotels $2,800,000 - $5,800,000
Value Place 
Economy extended-stay hotel $3,524,900 - $7,336,900
Wingate by Wyndham 
Hotels $6,100,000 - $7,300,000
Wyndham Hotels and Resorts 
Hotels $2,600,000 - $58,600,000

Some of the largest benefits have raised upwards of 30,000,000 million dollars!
Support 1Thought4Youth and CONCERTS4HOTELFRANCHISES - together we can end
poverty, here and Worldwide.




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